All products can be exchanged for a change in size or if it is a damaged product. The cost of sending the product to our Bangalore showroom for exchange and return to the customers address will be borne by the customer.
The items will be exchanged PROVIDED
- The product is returned unused.
- The product is accompanied by the original invoice, packing, labels, etc.,
- The product is received by us in re-saleable condition. (So please use a proper courier service)
- Due to the Covid-19 situation all returned products will be charged an additional Rs 300 /- towards professional sanitization charges which will be billed to the customer.
- The product must be sent to us within 7 days of its delivery.
Products not received in the above condition will not be exchanged. We will ship the item for exchange to you (within India).
Any product can only be exchanged for size. If the required size is unavailable in a particular model, then the customer can choose from available models or wait till the size in the ordered model becomes available. An exchange is not possible for accessories. No refunds will be made under any circumstances.
- Items on sale/offers/closeout cannot be returned or exchanged under any circumstances.
- Operations of Courier Companies are not in our control and we can’t be held responsible for delays. However, we assure you that we tried to get the order delivered to you at the earliest.